Legal
Contact Us
A real person answers these. We are a small team, so the fastest route is usually WhatsApp during working hours.
Effective from
1. Support and sales
- pwscoding@gmail.com
- Phone
- +91 91672 63576
- Message us on WhatsApp
- Hours
- Monday to Saturday, 10:00 AM – 7:00 PM IST
- We reply
- Within one working day. Usually much sooner.
To help us answer in one reply rather than three, include your business name, and the payment reference if it is about billing.
2. Where to write about what
- Refunds and billing — email us with your payment reference. See the Refund & Cancellation Policy for what happens next.
- Delivery of your QR stand — email us with your business name; we will send the tracking details.
- Data requests (access, correction, deletion, withdrawing consent) — write to the Grievance Officer below, not to general support, so it is logged and answered inside the statutory window.
- Reporting misuse — if a business is using TrustQR in a way that breaks our Terms, or you have received something you should not have, tell us and we will investigate.
- Feedback you sent to a business — that record belongs to the business you were dealing with. Contact them first; if you cannot reach them, we will help.
3. Business details
- Legal entity
- Pwscoding, a sole proprietorship operated by Shadabalam Jamal Ahmed Khan
- Entity type
- Sole Proprietorship (unregistered)
- Place of business
- 104, Saeed Manzil, Dongre Compound, Kausa, Mumbra, Thane, Maharashtra — 400612, India
- GST
- Not registered under GST. Prices shown are final and no GST is charged.
- Products
- TrustQR (reviews.pwscoding.co.in), AI Chatbot
This is a place of business, not a retail shop. Please write or call before visiting.
4. Grievance Officer
For complaints about how we have handled your personal data, or any grievance under the Digital Personal Data Protection Act, 2023 or the Information Technology (Intermediary Guidelines) Rules, 2021:
- Name
- Shadabalam Jamal Ahmed Khan
- Designation
- Grievance Officer
- pwscoding@gmail.com
- Address
- 104, Saeed Manzil, Dongre Compound, Kausa, Mumbra, Thane, Maharashtra — 400612, India
- Acknowledgement
- Within 48 hours
- Resolution
- Within 30 days
If our response does not satisfy you, you may escalate to the Data Protection Board of India, or to a Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019.